Frequently asked questions
Still need help? Email us and we'll get back to you as soon as we can.
Order
Express delivery takes 4–10 calendar days. Standard delivery takes 5–15 calendar days.
Delivery times are estimates and may vary slightly depending on destination and customs processing.
Duties, taxes and customs fees are included in your shipping total. No additional charges will be required on delivery.
Unfortunately, we are unable to change the delivery method once your order has been placed.
Shipping & Returns
We ship worldwide. Our core markets include Australia, the United States, United Kingdom, Canada, Japan, South Korea, New Zealand, Singapore, and most of Europe.
We also service a wide range of international destinations across Asia, the Middle East, Africa, and Latin America. If your country is available at checkout, we can ship to you.
We accept returns for items that are faulty, damaged, or incorrect. Please contact us within 7 days of delivery and ensure the item is unworn, unused, and in its original condition. Once approved, we will arrange a replacement or refund.
We do not currently offer returns or exchanges for change of mind or incorrect sizing.
A money back refund will be transferred by the same method of payment that was used for the purchase. We will hold back the payment until we have received the item.

